Frequently Asked Questions


How does Alert Recall work?

Alerts that come in are reviewed within seconds and are put in order of urgency. Then a call is made to the school's principal and they are given the information we provided. What to do with the information is then at the discretion of the school's administration. For Alerts that are not school related the proper local law enforcement will be contacted.

My school isn't listed in your site, why not?

Schools that are very new or that have been simply overlooked have not made it into our database yet. Please send us an E-mail telling us where your school is and the name of it and we will add it that day. In the meantime please utilize the 'Other' feature when selecting a school for alerts.


If you have a question not listed here please email us here.